by Ashia R., Head Custodian of Raising Luminaries
Rules of Contact & Responding To Feedback
If you don’t know my middle name – please do not hunt down my private information (email, phone, personal social media account, etc.) to send me a 1-on-1 message. It creeps me out. The only acceptable time I’m 100% cool with requests for my time and attention includes:
- Ordinary feedback and suggestions can be submitted as a comment to existing articles on the original post (social media, website, etc.)
- Incendiaries can request book suggestions in the public Books For Littles Facebook group. (I am unlikely to respond, but other members will and sometimes I chime in.)
- I may on occasion reach out via patreon private message to say hello to Collaborator+ members. Due to my workload, I may not see your responses for a long time. If Collaborators send a patreon PM asking for a higher-tier reward or time I can’t spare, I might have to awkwardly refuse even if I want to help.
- Luminary+ can create posts to make suggestions, ask me questions, and engage with me in the Luminary Brain Trust group. This is my favorite way to host hard discussions that we can all learn from.
- Co-Conspirator+ can ask for personal recommendations and advice via patreon private message.
- Illuminati+ members can connect with me regarding 1-on-1 consulting via video chat, phone, or other real-time stuff.
What you can expect to happen after you criticize my actions
- If the criticism calls into question my actions (ex: saying something problematic) rather than my identity (ex: being a bitch), I will try to address it (see below.)
- If it’s obvious trolling designed to waste my spoons and time, I will simply delete your comment or message.
- If it’s a demand on my emotional labor to educate you when google is free and easy to access, I will ignore it.
What it means to address your feedback:
- Feedback is treated as a conversation in our spaces so bystanders can learn from it. If the issue is unclear, I will explain my reasoning for saying/doing what I did unless it’s irrelevant or I fear this could cause harm to a targeted person or group, or I fear it could derail from the issue at hand.
- If I agree what I did was wrong, I will acknowledge my actions and what I should have done instead.
- If I agree and the feedback isn’t publicly visible from the original post, I will create an additional edit or post drawing attention to the issue raised.
- If I made a mistake that needs to be rectified on multiple posts or pages, I will adjust our archives to reduce harm, but this may take me some time. When space allows, I’ll include notes about the changes.
- I will not delete my problematic language or mistakes (dirty delete) because that erases our discussion & hard work, and no one can learn from it.
- I will report larger issues (not every minor squabble) in our monthly recap posts.
- I will do some research on my own to broaden my understanding of what I did to bother you (whether or not I agree it was wrong).
- I will name actions if you, as a critic, presume incompetence, center supremacy of any sort, derail the topic at hand, tone police, or try other nonsense.
- I reserve the right to not engage, pause for an unspecified time before continuing to engage, or to discontinue engagement for my own mental health.
- If feedback is abusive, harassment, or threatening, I reserve the right to contact admins, moderators, or authorities for my family’s protection.
- I reserve the right to quote or screenshot feedback in posts for reference unpacking what happened if a separate post is required, omitting private information that could harm minors or bystanders.
Reporting Sensitive Feedback
If you feel actively unsafe reporting critical feedback to me, please use my Anonymous Critical Feedback Form. Avoid this if possible, since it’s way less helpful and might flatten me for a month. But if for some reason you truly feel I would take retaliatory action against you for criticizing me, this form acts as a safeguard for your protection.
Because Raising Luminaries content spans multiple channels and hundreds of articles, please provide context (ex: links) for where the issue occurs.
This document was last edited June 2020 by Ashia R.